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Pastoral Support



Pastoral Team: Mr Carroll, Miss Hulse, Mrs Shalvey and Mrs Payne.



Please take a look at the following websites where you will be able to access support from various organisations if needed. 



BARNARDO’S – Support for children, young people and families in need. Contact details:, Helpline telephone: 0121-550-5271. 

SHELTER - Housing advise and homelessness. Contact details:,  Telephone helpline number 0300-330-1234       

MIND - Adult support for mental health, benefits and housing.  Contact details: Birmingham, Telephone 0121-262-3555   

  • Support for key worker  

  • practical advice for staying at home 

  • taking care of your mental health support for work, benefits, and housing 

  • talking to children about coronavirus 

  • how to talk to your anxious child or teen about Coronavirus and much more 


WOMEN’S AID - Provides front line domestic violence and abuse support to women and children in Birmingham and Solihull area. Contact details:  

Contact telephone number: 0800 800 0028 (freephone helpline)/   07891 492327 for anyone who would have accessed the drop-in centres. 

Any women at risk of homelessness as a result of domestic violence and abuse in Birmingham can call the Housing Options HUB.  Telephone number:  0800 169 9604   


EDWARDS TRUST - Support for Children and Families facing loss and surviving bereavement across the West Midlands.      Contact details:    Bereavement telephone: 0121-454-1705 


CRUSE BEREAVEMENT CARE - Support for Children and Families facing loss and surviving bereavement. Open Monday to Friday 9am – 5pm 

Contact Telephone number: 0808 808 1677  





COMMUNITY EDUCATIONAL PSYCHOLOGY - Offer family telephone support for those living in Solihull - 5 days a week  

Contact telephone number: 0121 779 1734 


  • How best to look after your own and/or your child mental and emotional wellbeing on a daily basis 

  • How to talk with children about COVID - 19 and their worries relayed to it 

  • How to support children to engage with learning at home 

  • How best to maintain social connections whilst complying with social distancing 

  • How to manage behaviour that can be challenging or difficult to manage  



FOOD BANK VOUCHERS - These can be obtained from school.  


Your local Children’s Centre will also be able to offer you advice and may sign post you to other appropriate organisations.  


We also know that lots of children will be over hearing adult conversations, listening to the news, and have access to social media etc. all of which may leave them feeling confused and frightened. Please have a look at these links with your children to help them understand about coronavirus, social distancing and self-isolation as they may benefit from a simple explanation; 


Further support can also be accessed through: 

CHILDLINE- 0800 1111 


SHOUT 24/7 - free text service for children-  text to 85258 




provides simple mindfulness activities to do with children  


PAUSE - is a drop in mental health and emotional well-being service for under 25s it is currently offering telephone support from 10 am - 6 pm 7 days a week for children and their parents. 

contact no: 0207 841 4470  



OUR ROOTS CIC offers free telephone counselling (CBT or talk therapy) 

Telephone : 0121 439 9045  



For support, advice and information in a crisis please contact one of the following:  

- YOUR GP or out of hours service 

- SAMARITANS on 116 123 free 24hr support 

- POLICE -Call 111 (open 24 hours a day, 365 days a year) 

- SANELINE on 0845 767 8000 (open 4:30 pm – 10:30pm every day) 

- CALM HELPLINE 0800 58 58 58 open 5pm – Midnight 365 days a year  

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